Shipping Policy
We want your Wigs by Steph experience to start as soon as possible — so we ship via express mail across all countries for fast, reliable delivery. See the details below:
🌍 Where We Ship
We ship worldwide, with all orders sent via express shipping from Calgary, Canada.
🇨🇦 Orders Within Canada (CAD):
📦 Calgary Local Delivery (Express): $12 CAD
🕒 Arrives in 1–2 working days
📦 Rest of Canada (Express): $22 CAD
🕒 Arrives in 2–4 working days depending on your province
🌍 United States & International Orders (USD):
📦 Express Shipping: $60 USD flat rate
🕒 Arrives in 4–7 working days to most countries worldwide
🌐 Customs & Import Fees:
If you're ordering from outside of Canada, your country may charge customs duties or taxes when your wig arrives. These fees are set by your local government and are not included in your order total. We’ll pack and label everything clearly, but customs charges (if any) are the buyer’s responsibility.
✨ What’s Included:
✔️ Fast express shipping
✔️ Tracking number (so you know exactly where your package is)
✔️ Protective packaging to keep your wig safe during travel
⚠️ Please Note:
Delivery times may vary slightly depending on your exact location and customs processing times.